Patient Access Representative

Paycom - ATS; Syracuse (NE); On-site; USD 21,000 - 28,000; Part time

Job summary

Syracuse Area Health is seeking a friendly Patient Access Representative to welcome patients and visitors, handling reception duties and directing calls in a professional manner. The role supports admissions and insurance data updates to streamline future visits.

Key responsibilities include updating patient information, assisting with admissions, and resolving billing discrepancies to ensure accurate charges.

Qualifications

• High school diploma or equivalent.
• Previous reception or admissions experience.
• Exceptional customer service skills.
• Proficient computer and data entry skills.
• Word processing; Excel knowledge, and basic Windows-based computer skills.
• Knowledge of professional and accurate telephone answering techniques.
• Ability to make independent decisions when circumstances warrant such action.

Responsibilities

• Greet and assist patients and visitors, creating a welcoming environment at the facility.
• Answer and direct phone calls, schedule or direct appointments as needed.
• Assist with admissions for patients and update insurance and ID information for future admissions.
• Resolve miscellaneous account discrepancies to support accurate billing by the Business Office.

Skills

Reception experience

Customer service

Data entry

Telephone answering

Excel knowledge

Word processing

Windows basics

Education

High school diploma or equivalent

Tools

Excel

Word processing

Windows-based computer skills

Job description

Job Details: Job Location: Syracuse Area Health - Syracuse, NE 68446, Position Type: Non Benefited Part Time, Come join one of the 2026 Best Places to Work in Healthcare!

As the first impression for Syracuse Area Health patients and visitors, the Patient Access Representative creates a welcoming environment by performing reception services to all who enter. This includes but is not limited to: answering and directing phone calls, greeting, assisting and directing patients and visitors who enter the medical facility. This role conducts timely admissions for all patients, updates patient insurance and identification information as needed to aid in future admissions, and resolves miscellaneous account discrepancies to ensure accurate billing by the Business Office.

Hours are Wednesdays from 8:00am-4:30pm, with additional days as needed to meet staffing and scheduling needs.

Qualifications:

• High school diploma or equivalent
• Previous reception or admissions experience
• Exceptional customer service skills
• Must possess good computer and data entry skill
• Word processing; Excel knowledge, and basic Windows-based computer skills
• Must have knowledge of professional and accurate telephone answering techniques
• Must possess the ability to make independent decisions when circumstances warrant such action