Patient Access & Clinic Services Coordinator

Henry-Ford-Health-2; Plymouth Charter Township (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Henry Ford Health in Detroit is seeking a Clinic Service Representative for Plymouth to greet patients, verify insurance, and support check-in/check-out. You will assist clinic staff, handle registrations and financial responsibilities, and maintain organized, efficient patient care in a fast-paced environment.

Ideal candidates have a High School Diploma, basic computer skills, and strong interpersonal abilities to serve diverse populations with professionalism and accuracy.

Qualifications

• High School Diploma or equivalent.
• Basic computer skills including software, email, and login/logout.
• Ability to perform calculations and complete forms accurately.
• Strong interpersonal skills for communicating with diverse populations.
• Dependable, punctual and organized with strong multitasking.

Responsibilities

• Greet and check in patients, ensuring accurate registration and insurance verification.
• Handle cash collections and discuss financial responsibilities with patients.
• Reconcile patient charts and manage discharge processes efficiently.
• Provide excellent customer service to patients, visitors, and clinic staff in person and over the phone.
• Work collaboratively in a fast-paced environment, managing multiple tasks with interruptions.
• Support team members and contribute to a culture of service excellence.

Skills

Interpersonal skills

Multitasking

Punctuality

Attention to detail

Education

High School Diploma or equivalent

Job description

Henry Ford Health in Detroit is seeking a Clinic Service Representative for Plymouth to greet patients, verify insurance, and support check-in/check-out. You will assist clinic staff, handle registrations and financial responsibilities, and maintain organized, efficient patient care in a fast-paced environment.

Ideal candidates have a High School Diploma, basic computer skills, and strong interpersonal abilities to serve diverse populations with professionalism and accuracy.