Patient Access & Clinic Billing Clerk

Appalachian Regional Healthcare (ARH); Hazard (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Appalachian Regional Healthcare (ARH) is seeking a Clinic Clerk to ensure efficient patient registration, data entry, and billing processes in a busy clinic setting.

The role involves greeting patients, collecting and verifying information, performing record updates, and handling payments and insurance inquiries while maintaining accurate account receivables. Training is provided, with emphasis on accuracy and customer service.

Qualifications

• Must type 60 words per minute accurately.
• Must possess basic computer skills in Word and Excel.
• Knowledgeable of medical terminology, CPT coding and ICD9 coding.
• Must be well organized and function well under stressful conditions.
• Three (3) to six (6) months on-the-job training is required.

Responsibilities

• Greets patients courteously, determines their needs, and offers assistance.
• Registers patient by performing necessary procedures, such as preparation of records, reports, notices, service charge slips, and payor information.
• Interviews patients, relatives, or others responsible to determine payment arrangements and refers unusual cases to immediate supervisor.
• May assist self-pay patients in making suitable arrangements for balances due beyond initial deposits or third-party payments.
• Answers inquiries to patient accounts and advises patient on insurance benefits.
• Receives all payments and deposits, issues receipts for all monies received and otherwise makes proper accounting for all funds received.

Skills

Typing 60 wpm

Word processing

Basic computer skills

Organized under pressure

Education

High School Diploma or GED

Tools

Excel

Word

Job description

Appalachian Regional Healthcare (ARH) is seeking a Clinic Clerk to ensure efficient patient registration, data entry, and billing processes in a busy clinic setting.

The role involves greeting patients, collecting and verifying information, performing record updates, and handling payments and insurance inquiries while maintaining accurate account receivables. Training is provided, with emphasis on accuracy and customer service.