Patient Access & Registration Coordinator

Appalachian Regional Healthcare (ARH); Barbourville (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Appalachian Regional Healthcare (ARH) seeks an Admissions Clerk to support efficient patient registration, transfers, and discharges. You will greet patients and visitors, provide hospital information, and secure signatures as required.

The role involves handling phone calls, directing patients, and assisting families while maintaining charts and schedules. The position requires a high school diploma or GED and familiarity with ICD-10/CPT codes.

Qualifications

• High school diploma or GED required.
• Knowledge of ICD-10 and CPT codes used for billing.
• Experience with routine office equipment is preferred.

Responsibilities

• Greet patients and visitors as a hospital receptionist, in person or by phone.
• Provide information per hospital guidelines and obtain signatures when needed.
• Operate phone system, page staff, keep records, and assist families in locating patients.
• Determine patient needs and direct to proper area or arrange transportation.
• Maintain inpatient roster and elective admission schedule; notify patients about room availability.
• Prepare records for admission, payment, and discharge.
• Pull charts, manage schedules, handle money, and issue receipts.
• Operate office machines; perform cashier duties as required.

Skills

ICD-10/CPT knowledge

Office equipment operation

Customer service

Education

High School Diploma or GED

Tools

Postage meter

Typewriter

Display terminal

Fax machine

Medifax system

Copier

Job description

Appalachian Regional Healthcare (ARH) seeks an Admissions Clerk to support efficient patient registration, transfers, and discharges. You will greet patients and visitors, provide hospital information, and secure signatures as required.

The role involves handling phone calls, directing patients, and assisting families while maintaining charts and schedules. The position requires a high school diploma or GED and familiarity with ICD-10/CPT codes.