PATIENT ACCESS CLERK - FULL TIME

Ste. Genevieve County Memorial Hospital; Sainte Genevieve (MO); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Wellness program

Retirement planning

Job summary

Ste. Genevieve County Memorial Hospital is a Critical Access, not-for-profit facility dedicated to personalized care in Ste. Genevieve, MO.

We are looking for a Patient Access Clerk to welcome patients, verify demographic and insurance information, and pre-register for procedures, while supporting front-desk operations. The role requires 3 months to 1 year of experience, basic office skills, and is ideal for individuals who value compassionate, community-focused healthcare delivery.

Qualifications

• Greeting patients and visitors in person and on the phone.
• Verify demographics and financial/insurance information with patient or representative.
• Verify insurance information, benefits, and eligibility for services.
• Coordinate with utilization review when necessary.

Responsibilities

• Assist patients with check-in and scheduling.
• Pre-register patients for procedures.
• Edit registrations to reconcile data in the system.
• Assist with general front-desk duties as needed.

Skills

Customer service

Data entry

Phone etiquette

Interpersonal skills

Education

High school diploma or equivalent

Tools

EMR system

Job description

Description

Patient Access Clerk - Patient Access - Full Time

Ste. Genevieve County Memorial Hospital is a Critical Access Hospital, stand-alone, not-for-profit hospital located in Ste. Genevieve, MO, that focuses on personalized care. Our 25-inpatient bed facility is a Medicare 4-star rated and is ranked in the top 1% nationally for Patient Safety, Quality, and Efficiency. We are proud to extend the mission of SGCMH by putting people first with excellent, personalized, and compassionate healthcare. Our deep community roots date back as the oldest town west of the Mississippi river and is the first French settlement Missouri with the hospital employing approximately 490 employees and 100 multi-specialty providers on staff. We have all the best qualities of working in a large hospital without all the hassle of driving to the city and working in a corporate environment.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: It encompasses body, mind and social well-being. To that end, we’ve launched a Wellness Program to address your holistic health. Our Wellness Program includes financial incentives, counseling, sick, and paid time off. We also offer retirement planning.

What to expect as a Patient Access Clerk:

• Welcome patients and visitors to the department by greeting patient and visitors in person and on the telephone, answers inquiries or refers questions to other staff members when needed.
• Conduct patient interviews in a confidential manner. Verify demographic and financial/insurance information with patient or patient’s representative, updating when necessary.
• Verify insurance information, benefits, and eligibility for patients receiving care with our hospital. Coordinate with utilization review when necessary.
• Ensure authorization numbers are obtained for scheduled out-patient services; such as MRIs, CTs, Nuc Med, Stress-Tests, etc.
• Escort in-patient to his or her room. Directs out-patients to the correct department(s), escorting them when necessary.
• Work with surgical scheduling to pre-register patients for ODS procedures.
• Reconcile information systems data by editing registrations performed by support ancillary service registrars.
• Create new providers in the Clinical Dictionary when presented with an order from a provider that has never used our facility for out-patient services; complete with Provider Type, Name, Address, Phone and Fax Numbers, and NPI Number.
• Perform semi-annual OIG Reviews on all Providers to check for infractions.
• Perform other related duties as assigned.

Requirements

• High school student or equivalent.
• Basic office skills such as keyboarding and filing.
• 3 months to 1 year of experience.

Your next move:

Now that you know more about being a Patient Access Clerk on our team, we hope you’ll join us. At SGCMH you’ll reaffirm every day how much you love this work, and why you were called to it in the first place.

SGCMH is an equal opportunity employer. All recruiting, training, and employment decisions are made in accordance with applicable federal, state, and local laws and without regard to race, color, ancestry, national original gender, pregnancy, gender identity, sexual orientation, religion, age, disability, handicap, military or veteran status or any other legally protected status.