Patient Access Clerk: Front Desk & Admissions

Ste. Genevieve County Memorial Hospital; Missouri; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Wellness Program

Retirement Planning

Job summary

Ste. Genevieve County Memorial Hospital in Ste. Genevieve, MO, is seeking a Patient Access Clerk for a full-time role. The position involves greeting patients, collecting demographics and insurance details, and guiding patients to the appropriate department.

The ideal candidate has a high school level education, basic office skills, and 3 months to 1 year of experience. SGCMH emphasizes patient-centered service and confidentiality in a community-focused setting.

Qualifications

• High school student or equivalent.
• Basic office skills including keyboarding and filing.
• 3 months to 1 year of related experience.

Responsibilities

• Welcome patients and visitors to the department by greeting patient and visitors in person and on the telephone, answers inquiries or refers questions to other staff members when needed.
• Conduct patient interviews in a confidential manner. Verify demographic and financial/insurance information with patient or patient’s representative, updating when necessary.
• Verify insurance information, benefits, and eligibility for patients receiving care with our hospital. Coordinate with utilization review when necessary.
• Ensure authorization numbers are obtained for scheduled out-patient services; such as MRIs, CTs, Nuc Med, Stress-Tests, etc.
• Escort in-patient to his or her room. Directs out-patients to the correct department(s), escorting them when necessary.
• Work with surgical scheduling to pre-register patients for ODS procedures.
• Reconcile information systems data by editing registrations performed by support ancillary service registrars.
• Create new providers in the Clinical Dictionary when presented with an order from a provider that has never used our facility for out-patient services; complete with Provider Type, Name, Address, Phone and Fax Numbers, and NPI Number.
• Perform semi-annual OIG Reviews on all Providers to check for infractions.
• Perform other related duties as assigned.

Education

High school student or equivalent

Basic office skills (keyboarding and filing)

3 months to 1 year of experience

Job description

Ste. Genevieve County Memorial Hospital in Ste. Genevieve, MO, is seeking a Patient Access Clerk for a full-time role. The position involves greeting patients, collecting demographics and insurance details, and guiding patients to the appropriate department.

The ideal candidate has a high school level education, basic office skills, and 3 months to 1 year of experience. SGCMH emphasizes patient-centered service and confidentiality in a community-focused setting.