Patient Access Specialist: Compassionate Front Desk

Ste. Genevieve County Memorial Hospital; Sainte Genevieve (MO); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Wellness program

Retirement planning

Job summary

Ste. Genevieve County Memorial Hospital is a Critical Access, not-for-profit facility dedicated to personalized care in Ste. Genevieve, MO.

We are looking for a Patient Access Clerk to welcome patients, verify demographic and insurance information, and pre-register for procedures, while supporting front-desk operations. The role requires 3 months to 1 year of experience, basic office skills, and is ideal for individuals who value compassionate, community-focused healthcare delivery.

Qualifications

• Greeting patients and visitors in person and on the phone.
• Verify demographics and financial/insurance information with patient or representative.
• Verify insurance information, benefits, and eligibility for services.
• Coordinate with utilization review when necessary.

Responsibilities

• Assist patients with check-in and scheduling.
• Pre-register patients for procedures.
• Edit registrations to reconcile data in the system.
• Assist with general front-desk duties as needed.

Skills

Customer service

Data entry

Phone etiquette

Interpersonal skills

Education

High school diploma or equivalent

Tools

EMR system

Job description

Ste. Genevieve County Memorial Hospital is a Critical Access, not-for-profit facility dedicated to personalized care in Ste. Genevieve, MO.

We are looking for a Patient Access Clerk to welcome patients, verify demographic and insurance information, and pre-register for procedures, while supporting front-desk operations. The role requires 3 months to 1 year of experience, basic office skills, and is ideal for individuals who value compassionate, community-focused healthcare delivery.