Patient Access Concierge: Calm Scheduling & Registration

LCMC Health; Marrero (LA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Care with heart

Positive attitude

Team environment

Respectful culture

Job summary

LCMC Health is seeking a Patient Access Associate to create a positive first impression for patients and visitors. You will assist with scheduling, registration, and check-in while ensuring information is accurate, confidential, and handled with care.

A calm, professional approach helps patients feel informed and supported throughout their visit. You will collaborate with clinical and administrative teams to keep operations running smoothly, contributing to a respectful, efficient, and

Qualifications

• Strong customer service skills and professional communication.
• Empathy, professionalism and attention to detail.
• Ability to work effectively in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in person and by phone.
• Schedule appointments and manage check-in processes.
• Register patients and verify insurance and demographic information.
• Scan and maintain required documentation.
• Explain financial responsibilities and collect payments when appropriate.

Skills

Customer service

Communication

Empathy

Attention to detail

Healthcare setting

Job description

LCMC Health is seeking a Patient Access Associate to create a positive first impression for patients and visitors. You will assist with scheduling, registration, and check-in while ensuring information is accurate, confidential, and handled with care.

A calm, professional approach helps patients feel informed and supported throughout their visit. You will collaborate with clinical and administrative teams to keep operations running smoothly, contributing to a respectful, efficient, and