Patient Access Champion | Front Office & Registration Pro

Intuitive Health; Jacksonville (FL); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

Intuitive Health seeks a Patient Access / Front Office Associate for Intracoastal in Jacksonville, FL. You will greet patients, register them, verify insurance, collect copays, and support clinical staff to ensure smooth patient flow.

Strong customer service and basic computer skills are required in a fast-paced healthcare environment. This full-time days role involves coordinating with multiple teams, maintaining confidentiality, and delivering a welcoming patient experience in a healthcare

Formación

• High school diploma or GED.
• Demonstrated customer service, communication, and interpersonal skills.
• Basic computer proficiency and the ability to learn new technology and systems.
• Ability to multitask, prioritize work, and thrive in a fast-paced healthcare environment.

Responsabilidades

• Greet patients and visitors in a courteous, professional manner in person and over the phone.
• Register new patients and accurately update demographic, insurance, and billing information.
• Verify insurance eligibility and benefits and collect copays, deductibles, and payments in accordance with company guidelines.
• Facilitate patient flow by notifying clinical staff of arrivals, communicating delays, and keeping patients informed.
• Answer phones using proper etiquette; route calls and take messages as needed.
• Provide general information such as directions, office hours, and policies.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Perform clerical tasks including copying, scanning, faxing, and filing.
• Maintain waiting areas, front desk, and reception spaces in a clean, organized, and presentable condition.
• Assist with supply management, including ordering and stocking as needed.
• Support patients and families with a friendly and reassuring approach, promoting positive patient experiences.
• Attend staff meetings and required training sessions; maintain ongoing knowledge of role responsibilities.
• Adhere to all company policies, safety regulations, and administrative procedures.
• Perform other duties within scope as assigned.

Conocimientos

Customer service

Communication skills

Professionalism

Teamwork

Multitasking

Microsoft Office

Organization

Time management

Educación

High school diploma or GED

Herramientas

EMR/EHR

PMS

Office equipment

Descripción del empleo

Intuitive Health seeks a Patient Access / Front Office Associate for Intracoastal in Jacksonville, FL. You will greet patients, register them, verify insurance, collect copays, and support clinical staff to ensure smooth patient flow.

Strong customer service and basic computer skills are required in a fast-paced healthcare environment. This full-time days role involves coordinating with multiple teams, maintaining confidentiality, and delivering a welcoming patient experience in a healthcare