Patient Access Champion - Compassionate Care Gateway

Mercy; Rogers (AR); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

Paid time off

Tuition assistance

Retirement benefits

Job summary

Mercy is seeking a Patient Access Representative in Rogers, AR. You will be the first point of contact for patients, handling scheduling, registration and financial clearance. You will verify benefits, collect data, and maintain accuracy across patient records with attention to detail.

The role requires clear communication, ability to work under pressure, and proficiency with hospital computer systems. A high school diploma is required; some college is a plus.

Qualifications

• Strong communication skills, both oral and written
• Excellent telephone etiquette and patient interaction
• Strong organizational skills and attention to detail
• Ability to learn and use computer systems and 10-key calculator

Responsibilities

• Facilitate patient entry into Mercy facilities (scheduling, registration, verification)
• Obtain accurate patient data and ensure proper documentation
• Understand insurance guidelines for pre-certification and financial clearance

Education

High School diploma

Tools

Medical terminology

Insurance systems

Job description

Mercy is seeking a Patient Access Representative in Rogers, AR. You will be the first point of contact for patients, handling scheduling, registration and financial clearance. You will verify benefits, collect data, and maintain accuracy across patient records with attention to detail.

The role requires clear communication, ability to work under pressure, and proficiency with hospital computer systems. A high school diploma is required; some college is a plus.