Patient Access & Care Coordinator

verawholehealth; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Employee Assistance Program (EAP)

Job summary

Millennium Physician Group is seeking a Patient Care Specialist to deliver essential front-line administrative support in a medical office. You will greet patients, verify data, collect payments, and ensure accurate documentation in the EHR while upholding HIPAA standards.

You will coordinate scheduling, assist with referrals, and support billing with reconciliations. Strong attention to detail and teamwork are essential in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 1+ year of clerical, customer service, or healthcare office experience preferred.
• Basic knowledge of EHR systems and Microsoft Office applications.
• Strong attention to detail, communication, and time-management skills.
• Uphold patient confidentiality and HIPAA privacy standards.

Responsibilities

• Greet, register, and check in patients; collect and verify demographic and insurance data.
• Process copayments and manage cash-handling procedures.
• Verify insurance eligibility and document results in the patient record.
• Provide clear explanations of check-in, insurance, and payment requirements.
• Schedule appointments and coordinate patient flow across providers.
• Handle clerical tasks: filing, faxing, scanning, and uploading to the EHR.
• Review accounts for balances or documentation issues and coordinate with billing.
• Safeguard patient information and report potential privacy or compliance concerns.
• Prepare and distribute medical documentation with confidentiality.
• Deliver professional, courteous service during high-volume periods.

Skills

Clerical experience

Customer service

HIPAA privacy

EHR familiarity

Education

High school diploma or GED

Tools

EHR systems

Microsoft Office

Job description

Millennium Physician Group is seeking a Patient Care Specialist to deliver essential front-line administrative support in a medical office. You will greet patients, verify data, collect payments, and ensure accurate documentation in the EHR while upholding HIPAA standards.

You will coordinate scheduling, assist with referrals, and support billing with reconciliations. Strong attention to detail and teamwork are essential in a fast-paced environment.