Patient Services Navigator

Adventist Health Portland; Portland (OR); On-site; USD 23,419 - 34,440; Full time

Job summary

Adventist Health Portland is seeking an organized outpatient coordinator to manage admission and clerical tasks. This role supports patient flow, schedules appointments, and handles billing-related data to ensure smooth department operations.

The position emphasizes front-desk interactions, accurate record-keeping, and collaboration with the Womens Health department in a fast-paced care setting in Portland, OR.

Qualifications

• High School Education/GED preferred.
• Associate’s/Technical Degree in business, healthcare or computer science or equivalent experience preferred.

Responsibilities

• Grellts, receives and escorts patients/visitors and notifies personnel of arrival.
• Answers multiple phone lines and intercom; handles complaints/requests as needed.
• Admits/discharges daily patients and creates charts.
• Maintains department records, reports and supplies; handles billing demographics.
• Schedules appointments and collects billing and demographic information.
• Keeps waiting areas neat and monitors alarms; supports department meetings and projects.
• Performs confidential clerical duties including data entry and forms processing.
• Performs other job-related duties as assigned.

Skills

Customer service

Data entry

Scheduling

Telephone handling

Education

High School Education/GED

Associate’s/Technical Degree in business, healthcare or computer science

Job description

Adventist Health Portland is seeking an organized outpatient coordinator to manage admission and clerical tasks. This role supports patient flow, schedules appointments, and handles billing-related data to ensure smooth department operations.

The position emphasizes front-desk interactions, accurate record-keeping, and collaboration with the Womens Health department in a fast-paced care setting in Portland, OR.