Lead Patient Access Specialist

Adventist Health Portland; Portland (OR); On-site; USD 27,000 - 40,000; Full time

Job summary

Adventist Health Portland in Portland, OR is seeking a Patient Access Coordinator to manage day-to-day patient access services including pre-registration, registration, admissions, and payment collection while safeguarding patient confidentiality.

Responsibilities include ensuring clear inter-department communication, guiding staff within policies, handling sensitive information, and supporting a welcoming patient experience with a focus on accuracy and HIPAA compliance.

Qualifications

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Five years' relevant experience: Preferred

Responsibilities

• Maintains confidentiality of all information related to medical staff and patients, paying close attention to HIPAA compliance and information related to employees and other information as appropriate.
• Provide feedback to peers when errors or omissions are found on accounts so deficiencies can be remedied while patient still present. Review AETS reports and correct errors. Works with Quality/Education group as needed to trend/track accuracy and training needs
• Interact in a positive way with all departments to resolve issues and to develop and maintain positive intra-departmental and inter-departmental working relationships.
• Follow all organizational and department-defined policies and procedures
• Performs other job-related duties as assigned.

Skills

HIPAA compliance

Education

High School Education/GED

Associate’s/Technical Degree

Job description

Adventist Health Portland in Portland, OR is seeking a Patient Access Coordinator to manage day-to-day patient access services including pre-registration, registration, admissions, and payment collection while safeguarding patient confidentiality.

Responsibilities include ensuring clear inter-department communication, guiding staff within policies, handling sensitive information, and supporting a welcoming patient experience with a focus on accuracy and HIPAA compliance.