Patient Access & Care Coordinator

Texas Health Institute; Edinburg, Northern (TX, KY); Hybrid; USD 45,847,000 - 83,097,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group is seeking an Associate Patient Care Coordinator in Edinburg, TX to support the Primary Care clinic with patient registration, insurance verification, and scheduling. This role also handles payments, referrals, and records management to ensure smooth patient flow.

Ideal candidates will have a High School Diploma or GED, 1+ year of customer service, and familiarity with Microsoft Office; bilingual Spanish/English is a plus and training may be offsite at times.

Qualifications

• High School Diploma/GED required.
• 1+ year of customer service experience.
• Intermediate level of proficiency with Microsoft applications.

Responsibilities

• Greets patients as they arrive and manage appropriate standard wait times.
• Complete check-in and check-out tasks to include insurance verification, pre-authorizations, and document copy.
• Collects co-payments, co-insurance, and deductibles and issues receipts.
• Processes walk-in patients and visitors.
• Answers phones and schedules appointments.
• Manage medical records and related documentation.

Skills

Customer service

Communication

Phone etiquette

Bilingual Spanish/English

Education

High School Diploma/GED

Tools

Microsoft Office

EMR systems

Job description

UnitedHealth Group is seeking an Associate Patient Care Coordinator in Edinburg, TX to support the Primary Care clinic with patient registration, insurance verification, and scheduling. This role also handles payments, referrals, and records management to ensure smooth patient flow.

Ideal candidates will have a High School Diploma or GED, 1+ year of customer service, and familiarity with Microsoft Office; bilingual Spanish/English is a plus and training may be offsite at times.