Associate Patient Care Coordinator

Taleo; Edinburg (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Medical plan

Dental Insurance

Vision Insurance

401k

Education reimbursement

Job summary

UnitedHealth Group is hiring an Associate Patient Care Coordinator in Edinburg, TX. The role supports clinic operations, handles registration, insurance verification, copay collection, and appointment scheduling during a weekday schedule.

Primary duties include verifying benefits, processing pre-authorizations, and maintaining medical records. Training may occur offsite; the position is full-time with standard business hours and benefits.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience with strong communication skills.
• Proficiency with Microsoft applications.

Responsibilities

• Register patients, verify insurance, collect copayments and deductibles.
• Schedule diagnostic and follow-up appointments and answer phones.
• Manage patient records, scans, and correspondence.

Skills

Customer service

Phone communication

Microsoft Office

Education

High School Diploma/GED

Tools

EMR software

Microsoft Office

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Associate Patient Care Coordinator (2387972)

Associate Patient Care Coordinator - 2387972

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to startCaring. Connecting. Growing together.

TheAssociate Patient Care Coordinatoris responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones.

Schedule:Monday-Friday, 8am-5pm CST.

Location:1517 S. McColl Rd. Edinburg, TX. Some training will be required offsite at another nearby location.

Department: Primary Care

Primary Responsibilities:

• Greets patients as they arrive and manage appropriate standard wait times
• Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents
• Collects co-payments, co-insurance, and deductibles and issues receipts
• Processes walk-in patients and visitors
• Answers phones and schedules appointments
• Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
• Manages medical records (maintains, files/scans, prepares for schedule)
• Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
• Establish and maintain effective working relationships with patients, employees, and the public
• Performs all other related duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• 1+ years of customer service experience with strong communication skills both in person and via phone
• Intermediate level of proficiency with Microsoft applications

Preferred Qualifications:

• 1+ years of medical office or healthcare setting experience, including data entry
• ICD-10 and CPT coding experience
• Prior experience with EMR computer applications
• Working knowledge of medical terminology
• Working knowledge of general office procedures

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.