Patient Care Coordinator: Front Desk & Scheduling

UnitedHealth Group; Edinburg (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental Insurance

Vision Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Stock Purchase Plan

Job summary

UnitedHealth Group is seeking an Associate Patient Care Coordinator to support primary care operations in Edinburg, TX. The role handles patient registration, insurance verification, scheduling, and payment collection to ensure smooth clinic flow.

The ideal candidate will have a High School diploma/GED, strong customer service skills, and experience with Microsoft Office. Bilingual abilities are preferred to assist a diverse patient population.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience with strong communication skills (in person and by phone).
• Proficiency with Microsoft Office applications.
• Preferred: 1+ years in a medical office/healthcare setting with data entry, EMR experience, and knowledge of ICD-10/CPT coding.
• Bilingual Spanish/English preferred.

Responsibilities

• Greet and register patients and manage wait times.
• Complete check-in/check-out tasks including insurance verification and pre-authorizations.
• Collect co-pays/coinsurance/deductibles and issue receipts.
• Handle walk-ins and answer phones; schedule appointments.
• Maintain and file medical records; prepare for scheduling.

Skills

Customer service

Communication skills

Microsoft Office

Bilingual

Education

High School Diploma/GED

Tools

EMR system

ICD-10 coding

CPT coding

Job description

UnitedHealth Group is seeking an Associate Patient Care Coordinator to support primary care operations in Edinburg, TX. The role handles patient registration, insurance verification, scheduling, and payment collection to ensure smooth clinic flow.

The ideal candidate will have a High School diploma/GED, strong customer service skills, and experience with Microsoft Office. Bilingual abilities are preferred to assist a diverse patient population.