Patient Access & Care Coordination Specialist

Talentify; Shelbyville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Major Hospital seeks a Patient Access Representative to serve as the initial contact for scheduling diagnostic procedures, preregistration, and insurance verification, ensuring medical necessity guidelines are met. You will assist providers, discuss cost estimates and payment options with patients, and support registration functions with strong customer service and teamwork.

Ideal candidates have a high school diploma, solid computer skills, and the ability to communicate clearly under time

Qualifications

• Strong customer service, communication and teamwork skills.
• Strong problem solving techniques and interpersonal skills, including clear oral and written communication.
• Ability to work under time pressure with a high degree of patient contact.
• Familiar with medical terminology helpful.

Responsibilities

• Initial contact for scheduling diagnostic procedures and preregistration.
• Verify insurance, precertification, and medical necessity guidelines.
• Assist provider offices in care coordination and patient cost estimates.
• Deliver customer service support and notify patients of cost discrepancies.

Skills

Strong computer skills

Education

High School Diploma or equivalent

Job description

Major Hospital seeks a Patient Access Representative to serve as the initial contact for scheduling diagnostic procedures, preregistration, and insurance verification, ensuring medical necessity guidelines are met. You will assist providers, discuss cost estimates and payment options with patients, and support registration functions with strong customer service and teamwork.

Ideal candidates have a high school diploma, solid computer skills, and the ability to communicate clearly under time