Patient Access & Care Coordination Specialist

FMOL Health; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

FMOL Health in Baton Rouge, LA is seeking a Clinical Services Representative to assist clinical staff and ensure efficient unit operations while delivering outstanding patient service. The role works under supervision and follows established guidelines to complete clerical tasks.

The position involves maintaining patient charts from admission to discharge, processing orders for exams and tests, coordinating admissions/transfers/discharges, retrieving medications, greeting visitors, answering

Qualifications

• Education and training in medical terminology or medical assisting.
• Strong communication and customer service skills.
• Ability to use office equipment and computer systems.
• Licensure: BLS certification may be required in some departments.

Responsibilities

• Assemble and maintain patient charts from admission to discharge.
• Process patient orders and requests for exams and other services.
• Coordinate patient admissions, transfers and discharges.
• Retrieve medications and deliver to nurses.
• Greet patients and direct visitors; provide patient information.
• Answer phones and manage call lights; maintain orderly work area.
• Call physicians for consults and notify nursing staff.
• Perform other duties as assigned.
• Assists nursing staff with medication retrieval.

Skills

Communication

Customer Service

Computer Skills

Education

High School diploma or equivalent

Medical Terminology/Medical Assistant Training

Tools

Cerner (CIS)

Job description

FMOL Health in Baton Rouge, LA is seeking a Clinical Services Representative to assist clinical staff and ensure efficient unit operations while delivering outstanding patient service. The role works under supervision and follows established guidelines to complete clerical tasks.

The position involves maintaining patient charts from admission to discharge, processing orders for exams and tests, coordinating admissions/transfers/discharges, retrieving medications, greeting visitors, answering