Patient Access & Care Coordination Specialist

Tuba City Regional Health Care Corporation; Arizona; On-site; USD 38,000 - 52,000; Full time

Job summary

Tuba City Regional Health Care Corporation is seeking a Client Services Technician to connect patients with resources and support care coordination. You will educate patients about the care team, confirm appointments, and provide reminders while maintaining confidentiality and accuracy in a fast-paced clinic environment.

Responsibilities include serving as the EHR super user, coordinating referrals, and supporting seamless patient flow.

Qualifications

• High school diploma or GED required.
• Six months in a fast-paced office setting with multitasking.
• BLS from American Heart Association to be obtained within 90 days.

Responsibilities

• Participates in daily huddles to address patient care gaps.
• Acts as clinic's EHR super user and trains staff on systems.
• Coordinates scheduling, referrals, and health records maintenance.
• Empanelment with PCPs and ensures timely appointments.
• Maintains provider clinic schedules and wait lists.
• Handles patient data with confidentiality and accuracy.

Skills

Customer service

Telephone communication

Computer literacy

Independent work

Attention to detail

Education

High school diploma or GED

Tools

EHR software

Job description

Tuba City Regional Health Care Corporation is seeking a Client Services Technician to connect patients with resources and support care coordination. You will educate patients about the care team, confirm appointments, and provide reminders while maintaining confidentiality and accuracy in a fast-paced clinic environment.

Responsibilities include serving as the EHR super user, coordinating referrals, and supporting seamless patient flow.