Patient Access & Billing Specialist (Night/Weekend)
AdventHealth
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Avantages offerts par ce poste
Résumé du poste
AdventHealth is seeking a customer service-focused professional to support patient access and billing operations in Orlando, FL. The role involves Medicare compliance reviews, cash handling, and coordinating with insurance providers to ensure timely pre-authorizations.
Excellent communication and a solid understanding of insurance terms are essential. The position emphasizes patient-centered service in a hospital setting with opportunities for growth and development.
Qualifications
- Associate degree preferred
- High School diploma or equivalent required
- Bilingual English/Spanish helpful
- 1+ year of customer service experience
- Excellent communication skills
Responsabilités
- Performs Medicare compliance reviews and issues notices as needed
- Manages patient financial responsibilities and payment plans
- Coordinates with utilization management for pre-authorization issues
- Verifies insurance eligibility and obtains pre-authorizations
- Registers patients and verifies demographic and insurance details
- Provides exceptional customer service and documents interactions
- Supports PBX and cashiering duties as needed
- Other duties as assigned
Description du poste
AdventHealth is seeking a customer service-focused professional to support patient access and billing operations in Orlando, FL. The role involves Medicare compliance reviews, cash handling, and coordinating with insurance providers to ensure timely pre-authorizations.
Excellent communication and a solid understanding of insurance terms are essential. The position emphasizes patient-centered service in a hospital setting with opportunities for growth and development.
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