Patient Access & Billing Specialist - Day Shift

1103 Team Member Services; Los Angeles (CA); On-site; USD 24,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks Paid Time Off

100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth is actively seeking a Patient Access professional for a full-time day shift. You will register patients, verify insurance, and collect payments, ensuring accurate demographics and coverage. The role requires strong communication and attention to detail in a fast-paced healthcare setting.

Join a faith-based organization committed to holistic well-being, teamwork, and high-quality service. Benefits begin on day one, with opportunities for career development within a supportive,

Qualifications

• Medical Terminology preferred.
• Experience in customer service preferred.
• Experience working with insurance preferred.

Responsibilities

• Registers patients by collecting and processing accurate demographic and insurance information.
• Verifies eligibility and insurance benefits, obtaining necessary authorizations.
• Creates price estimates based on patient’s insurance and test/procedure.
• Collects upfront payments, including co-pays, deductibles, and other fees.
• Remains current on insurance knowledge and changes, adapting to new policies and procedures.
• Communicates honestly with patients, families, and team members, resolving issues as they arise.
• Works cooperatively within the work group and with service lines to support departmental goals.
• Suggests new procedures to improve the quality and quantity of work processed.
• Demonstrates and promotes high standards for quality and productivity, focusing on improving results.
• Attends all training meetings to stay up to date with new policies, procedures, and implementations.
• Supports the goals of the entire Patient Access department and works to improve employee satisfaction scores.

Skills

Medical terminology

Customer service

Insurance experience

Education

Associate degree preferred

High school diploma or equivalent required

Job description

AdventHealth is actively seeking a Patient Access professional for a full-time day shift. You will register patients, verify insurance, and collect payments, ensuring accurate demographics and coverage. The role requires strong communication and attention to detail in a fast-paced healthcare setting.

Join a faith-based organization committed to holistic well-being, teamwork, and high-quality service. Benefits begin on day one, with opportunities for career development within a supportive,