Patient Access & Billing Specialist

BBSS Beyond Blue; United States; Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

BBSS Beyond Blue in the United States is seeking a Patient Registration and Billing Specialist responsible for ensuring accuracy and completeness of patient data after clinical encounters, reviewing and submitting claims to support timely reimbursement.

You will coordinate with patients, payers, and internal teams to collect missing information, reduce denials, and maintain compliance with organizational policies and regulatory standards.

Qualifications

• High school diploma or equivalent.
• 2-3 years of experience in patient access, registration, billing, or revenue cycle operations.
• Equivalent combination of education and experience may be considered.
• All experience must be paid and in the same related field. Volunteer work and internships for academic credit are not counted.

Responsabilités

• Review and correct claims and data errors rejected, denied, or suspended due to registration or data issues.
• Contact patients to collect or clarify insurance details including claim numbers, employer, or authorization information.
• Document communications, track responses, and update patient account records with accuracy.
• Coordinate with employers, insurance carriers, attorneys, or adjusters to obtain required documentation.
• Meet departmental KPIs for claim resolution, registration completeness, denial reduction, and accounts receivable performance.
• Collaborate with registration, billing, clinical, coding, and customer service teams to ensure seamless information flow.
• Provide feedback to frontline registration staff to reduce recurring data entry errors.
• Participate in process improvement initiatives to enhance registration and billing accuracy.

Connaissances

Data accuracy

Attention to detail

Customer service

Formation

High school diploma

Outils

Billing software

Description du poste

BBSS Beyond Blue in the United States is seeking a Patient Registration and Billing Specialist responsible for ensuring accuracy and completeness of patient data after clinical encounters, reviewing and submitting claims to support timely reimbursement.

You will coordinate with patients, payers, and internal teams to collect missing information, reduce denials, and maintain compliance with organizational policies and regulatory standards.