Patient Access & Billing Specialist

UK St. Claire; Morehead (KY); On-site; USD 25,000 - 39,000; Full time

Job summary

UK St. Claire is seeking a detail-oriented professional to ensure the accuracy and completeness of patient registration and billing data after clinical encounters.

You will review, correct, and submit claims to support timely reimbursement and coordinate with patients, payers, and internal teams to reduce data errors and denials. The role involves process improvements and mentoring staff to maintain regulatory compliance.

Qualifications

• 2–3 years of experience in patient access, registration, billing, or revenue cycle operations.
• Equivalent combination of education and experience may be considered. All experience must be paid and in the same related field.

Responsibilities

• Maintains a queue or worklist of accounts flagged for registration or billing follow-up.
• Independently review and correct claims and charge errors rejected, denied, or suspended due to registration or data issues.
• Contacts patients to collect or clarify workers’ compensation, accident, or insurance details including claim numbers, employer, or authorization information.
• Documents communications, tracks responses, and updates patient account records with accuracy.
• Coordinates with employers, insurance carriers, attorneys, or adjusters to obtain required documentation.
• Verifies and obtains subrogation or third-party liability information to support accurate billing.
• Meets departmental KPIs for claim resolution, registration completeness, denial reduction, and accounts receivable performance.
• Collaborates with registration, billing, clinical, coding, and customer service teams to ensure seamless information flow.
• Provides feedback to frontline registration staff to reduce recurring data entry errors.
• Participates in process improvement initiatives to enhance registration and billing accuracy.
• Performs other duties as assigned.

Education

High school diploma or equivalent

Job description

UK St. Claire is seeking a detail-oriented professional to ensure the accuracy and completeness of patient registration and billing data after clinical encounters.

You will review, correct, and submit claims to support timely reimbursement and coordinate with patients, payers, and internal teams to reduce data errors and denials. The role involves process improvements and mentoring staff to maintain regulatory compliance.