Patient Access & Billing Specialist

CHI Health Clinic; USA; Vor Ort; USD 35.000 - 52.000; Vollzeit

Zusammenfassung

CHI Health Clinic is seeking a Clinic Customer Service Rep to welcome patients, register and schedule, handle billing inquiries, and support clerical operations. You will safeguard patient confidentiality while ensuring a smooth flow in a busy clinic environment.

The role requires excellent organization, a customer‑centric mindset, and the ability to manage multiple tasks with accuracy in a fast-paced setting. Previous healthcare or insurance billing experience is preferred.

Qualifikationen

• 2 years of customer service experience in healthcare or insurance billing
• 4 years of revenue cycle or related experience

Aufgaben

• Register and schedule patients and manage patient flow
• Answer billing inquiries and liaise with Revenue Cycle teams
• Document activities and protect confidentiality of medical records
• Maintain knowledge of internal, payer, and government regulations
• Build professional relationships with peers and stakeholders
• Handle incoming calls and emails from patients and clinics with attentiveness

Kenntnisse

Customer service

Healthcare billing

Organizational skills

Communication skills

Ausbildung

High School GED/General Studies

Jobbeschreibung

CHI Health Clinic is seeking a Clinic Customer Service Rep to welcome patients, register and schedule, handle billing inquiries, and support clerical operations. You will safeguard patient confidentiality while ensuring a smooth flow in a busy clinic environment.

The role requires excellent organization, a customer‑centric mindset, and the ability to manage multiple tasks with accuracy in a fast-paced setting. Previous healthcare or insurance billing experience is preferred.