Patient Access & Billing Specialist

South-Tulsa-Surgery-Center; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

6.5 paid holidays per year

PTO after 60 days

Health, dental, vision, and 401k

Certification program for growth and-w

Job summary

South-Tulsa-Surgery-Center is seeking a Patient Services Representative to serve as the liaison between patients, clinicians, and administrative staff. You will verify insurance, obtain pre-authorizations, check patients in/out, schedule appointments, answer phones, triage, and maintain patient charts to support efficient care delivery.

The role involves handling billing inquiries, responding to patient questions, and ensuring accurate data entry in the EHR.

Qualifications

• Prior office experience is beneficial, but not required, as we have a comprehensive training program.
• Verify insurance, obtain pre-authorizations, check patients in and out, schedule appointments, answer phones, triage, respond to patient inquiries, and maintain charts.

Responsibilities

• Greet patients in a friendly, professional manner
• Answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Efficiently process patients through check out by verifying chart documentation and insurance information, posting payments and filing claims
• Perform end of day tasks including balancing cash drawer and submitting reports
• Monitor patient flow and communicate delays
• Provide a safe and clean office environment
• Perform other duties as assigned by office manager and doctor(s)

Skills

Customer service

Insurance verification

Appointment scheduling

Billing inquiries

Phone etiquette

Tools

EHR system

Job description

South-Tulsa-Surgery-Center is seeking a Patient Services Representative to serve as the liaison between patients, clinicians, and administrative staff. You will verify insurance, obtain pre-authorizations, check patients in/out, schedule appointments, answer phones, triage, and maintain patient charts to support efficient care delivery.

The role involves handling billing inquiries, responding to patient questions, and ensuring accurate data entry in the EHR.