Patient Access & Billing Specialist

NORTHWEST HEALTH SERVICES INC; Saint Joseph (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

NORTHWEST HEALTH SERVICES INC. seeks an organized front desk administrator for our Family Dental location in St. Joseph, MO. The role involves greeting patients, collecting payments, and coordinating appointments in a busy clinical setting.

The position requires basic computer skills, accurate data entry, and a professional, courteous demeanor with patients and staff. HIPAA compliance and confidentiality are essential in daily tasks and communications.

Qualifications

• Must possess and maintain a valid Driver's License, and proof of insurance for personal vehicle used for business.
• Possess high school diploma or equivalent.

Responsibilities

• Work cooperatively with NHS providers, supervisors, and personnel to carry out goals and policies.
• Treat others respectfully including patients, staff, and visitors.
• Attend weekly team huddles with clinic manager or designate.
• Receive and greet patients and visitors pleasantly and effectively.
• Collect co-pays and payments and issue receipts as necessary.
• Make reminder calls prior to visits and follow up on no-shows.
• Balance cash, reconcile daily cash logs, and copy checks daily.
• Assist patients with billing questions and with Sliding Fee Scale applications.

Skills

Basic computer skills

Light typing skills

Telephone etiquette

Communication with patients

Education

High school diploma or equivalent

Tools

Computer knowledge

Job description

NORTHWEST HEALTH SERVICES INC. seeks an organized front desk administrator for our Family Dental location in St. Joseph, MO. The role involves greeting patients, collecting payments, and coordinating appointments in a busy clinical setting.

The position requires basic computer skills, accurate data entry, and a professional, courteous demeanor with patients and staff. HIPAA compliance and confidentiality are essential in daily tasks and communications.