Dental Front Office & Billing Specialist

Heartland Dental; Ballwin (MO); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental is seeking a Business Assistant for Big Bend Dental Care in Missouri to support front office operations and ensure a smooth patient experience. You will greet patients, manage scheduling in Dentrix, handle insurance communications, and assist with payments and claims processing.

Join a team backed by Heartland Dental's extensive experience and a focus on learning, collaboration, and excellent patient care across supported offices.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI with regular HIPAA training and data safeguards.

Responsibilities

• Greet and welcome patients as they enter the office and create a great first impression.
• Manage front office duties: answering phones, mail/email, and communications with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims.

Skills

Customer service

Communication skills

Organizational skills

Phone etiquette

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant for Big Bend Dental Care in Missouri to support front office operations and ensure a smooth patient experience. You will greet patients, manage scheduling in Dentrix, handle insurance communications, and assist with payments and claims processing.

Join a team backed by Heartland Dental's extensive experience and a focus on learning, collaboration, and excellent patient care across supported offices.