Patient Access & Billing Specialist

Banner Health; Mesa, Northern (AZ, KY); Hybrid; USD 36,000 - 42,000; Full time

Job summary

Banner Desert Med Ctr in Mesa, AZ is seeking a Front Desk Representative in Neurosurgery to greet patients, schedule appointments, and manage registrations. You will verify insurance, collect patient liabilities, and provide financial guidance to optimize reimbursement.

This role operates in a fast-paced, customer-service oriented environment within Banner Health. The position requires strong communication and multitasking abilities, along with proficiency in standard office software.

Qualifications

• High school diploma or GED required; experience in patient financial services preferred.
• Ability to verify insurance eligibility and collect patient responsibility.
• Strong interpersonal, oral, and written communication skills.
• Proficiency with common office software is required.

Responsibilities

• Check-in/out patients and schedule appointments.
• Verify insurance and obtain necessary authorizations.
• Collect patient liability and provide financial guidance.
• Post payments and assist in revenue cycle tasks.
• Maintain accurate records and protect patient information.

Skills

Customer service

Communication

Teamwork

Problem solving

Attention to detail

Interpersonal skills

Multitasking

Education

High school diploma/GED

Job description

Banner Desert Med Ctr in Mesa, AZ is seeking a Front Desk Representative in Neurosurgery to greet patients, schedule appointments, and manage registrations. You will verify insurance, collect patient liabilities, and provide financial guidance to optimize reimbursement.

This role operates in a fast-paced, customer-service oriented environment within Banner Health. The position requires strong communication and multitasking abilities, along with proficiency in standard office software.