Patient Access & Billing Specialist

Saint Francis Health System; Broken Arrow (OK); On-site; USD 21,000 - 26,000; Full time

Job summary

Saint Francis Health System is seeking a Patient Service Representative for the Internal Medicine unit at Broken Arrow Elm 260. You will perform reception, registration, and billing tasks to support efficient patient care.

The role requires a High School Diploma or GED and at least 6 months of front-facing customer service or medical office experience; strong PC skills and excellent communication are essential.

Qualifications

• High School diploma or GED required.
• Minimum 6 months front-facing customer service or medical office experience.
• Proficient PC skills and data entry/record keeping.

Responsibilities

• Greets and directs patients according to office protocols.
• Registers demographic and billing information; determines eligibility for services.
• Schedules appointments and maintains provider schedules.
• Prepares encounter forms and supports billing documentation.
• Maintains medical records and charts; handles filing and test results.
• Posts charges and payments; balances cash drawer daily.
• Uses EMR and other computer applications to complete tasks per policies.
• Communicates delays to patients and staff and coordinates with physicians.

Skills

PC skills

Interpersonal communication

Multitasking

Data recording/interpretation

Prioritization

Quick learning

Critical thinking

Customer service

Education

High School Diploma or GED

Tools

EMR

Job description

Saint Francis Health System is seeking a Patient Service Representative for the Internal Medicine unit at Broken Arrow Elm 260. You will perform reception, registration, and billing tasks to support efficient patient care.

The role requires a High School Diploma or GED and at least 6 months of front-facing customer service or medical office experience; strong PC skills and excellent communication are essential.