Patient Access & Billing Specialist

Northwell; Bay Shore (NY); On-site; USD 36,000 - 54,000; Full time

Job summary

Northwell in New York is seeking an experienced registration assistant to collect demographics and insurance information, verify coverage, and enter data into the registration system. The role involves admitting patients and explaining hospital policies while coordinating with clinical teams.

Responsibilities include communicating financial obligations, processing signatures on forms, and maintaining accurate patient records.

Qualifications

• High School Diploma or equivalent, required.
• Prior customer service experience, required.
• Data entry skills (80 keystrokes per minute), required.
• Must pass training program within the normal probationary period.
• Ability to communicate well and interact effectively with patients and families.

Responsibilities

• Conducts interviews to obtain demographics, insurance information and enters data into registration system.
• Contacts insurance carrier(s) to obtain information necessary for billing of third party payers; re-verifies insurance for recurring patients.
• Performs collection duties including meeting with uninsured and ineligible Medicaid patients to discuss financial responsibility; establishes payment arrangements.
• Informs patient of all financial obligations, communicates collection policy and collects outstanding balances, deposits and at-service payments.
• Signatures on medical, legal and financial forms; prepares charts, registration forms and related documents; forwards items to nursing unit/clinic.
• Admits patients and provides information regarding hospital policies (Patient Bill of Rights, Advance Directives, Health Care Proxy, etc.).
• Reconciles charge documents with patient logs and enters charges into the registration system.
• Receives and records discharge notices to ensure timely data transmission to financial management.
• Schedules patients for pre-admission testing as necessary.
• Maintains and reconciles daily census to nursing units and notifies unit of patient arrival; arranges escort as needed.
• Answers telephone, maintains files, sorts mail and keeps inventory of supplies; informs manager of activities and issues; aggregates data for performance reports.
• Performs related duties as required. All responsibilities noted here are essential under the ADA.

Skills

Customer service

Data entry

Communication

Education

High School Diploma or equivalent

Job description

Northwell in New York is seeking an experienced registration assistant to collect demographics and insurance information, verify coverage, and enter data into the registration system. The role involves admitting patients and explaining hospital policies while coordinating with clinical teams.

Responsibilities include communicating financial obligations, processing signatures on forms, and maintaining accurate patient records.