Patient Access & Billing Specialist

Texas Children's Hospital; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Texas Children’s Hospital in Austin seeks a Patient Access Representative to ensure timely and accurate patient registration and serve as a liaison between patients, payers, and hospital departments. You will verify demographics, secure payments, and aid in maximizing hospital reimbursement while upholding EMTALA and regulatory standards.

Responsibilities include collecting complete demographic data, searching for existing medical records, preventing duplicates, and maintaining compliant

Qualifications

• Required High School Diploma or equivalent
• Associate or bachelor's degree may be substituted for the experience

Responsibilities

• Obtains, verifies, and enters complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle.
• Thoroughly searches the patient accounting system for an existing medical record on each visit. Uses appropriate search techniques to ensure that no duplicate medical records are created in the master patient index.
• Accurately enters complete demographic information into the system. Verified information should include correct spelling of patient name, date of birth, gender, address, phone number, guarantor data, etc.
• Ensure assigned DARs and/or work queues are monitored and worked on a daily basis, ensuring that all elements of the accounts are secured for billing.
• Financially secures all patient accounts to maximize hospital reimbursement in a customer service-oriented fashion.
• Maximizes the efficiency and accuracy of the collection process by pursuing collections at the time of service.
• Provides complete and accurate documentation on each visit to ensure compliance with hospital and government regulations.
• Provides continuous support of process improvements through compilation of data, excellent customer service, monitoring and evaluation of departmental roles, and proposals for process improvement initiatives.

Education

High School Diploma or equivalent

Associate or bachelor's degree may be substituted for the experience

Job description

Texas Children’s Hospital in Austin seeks a Patient Access Representative to ensure timely and accurate patient registration and serve as a liaison between patients, payers, and hospital departments. You will verify demographics, secure payments, and aid in maximizing hospital reimbursement while upholding EMTALA and regulatory standards.

Responsibilities include collecting complete demographic data, searching for existing medical records, preventing duplicates, and maintaining compliant