Patient Access & Billing Coordinator I

IU Health; Fishers (IN); On-site; USD 32,000 - 52,000; Full time

Job summary

IU Health in Fishers, IN is seeking a Front Desk/Patient Services representative to manage patient flow, collect information for accurate records and charges, and assist with scheduling and payments within a busy OB/GYN department. The role requires strong communication and basic MS Office skills, with preferred familiarity with medical coding concepts.

The position supports efficient clinic operations, answers calls, and helps direct patients and visitors to the appropriate services, ensuring a

Qualifications

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Patient communication

Education

High School Diploma/GED

Tools

MS Office

Job description

IU Health in Fishers, IN is seeking a Front Desk/Patient Services representative to manage patient flow, collect information for accurate records and charges, and assist with scheduling and payments within a busy OB/GYN department. The role requires strong communication and basic MS Office skills, with preferred familiarity with medical coding concepts.

The position supports efficient clinic operations, answers calls, and helps direct patients and visitors to the appropriate services, ensuring a