Patient Access & Billing Coordinator Flexible Scheduling

American Family Care, Inc.; Waxhaw (NC); In loco; USD 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k)

Bonus based on performance

Company parties

Dental insurance

Health insurance

Paid time off

Training & development

Great small business work environment

Flexible scheduling

Retirement benefit

Descrizione del lavoro

American Family Care (AFC) is seeking a clinical receptionist to accurately check patients in and out, verify insurance, and collect payments while maintaining patient records. You will help maintain patient flow and foster positive patient relations at AFC walk-in centers.

Responsibilities include greeting patients, registering them, updating records, and handling payments with accuracy. The role emphasizes excellent customer service, attention to detail, and collaboration with clinic teams in

Competenze

• High School graduate or equivalent.
• Basic computer knowledge, e.g., Microsoft Office.
• Positive customer service skills.
• Clear and articulate phone mannerisms.

Mansioni

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
• Register patients, update patient records, verify insurance accurately and timely, and check patients out
• Determine, collect, and process patient payments and address collection and billing issues
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation
• Other duties and responsibilities as assigned

Conoscenze

Customer service

Communication

Phone etiquette

Formazione

High School graduate or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

American Family Care (AFC) is seeking a clinical receptionist to accurately check patients in and out, verify insurance, and collect payments while maintaining patient records. You will help maintain patient flow and foster positive patient relations at AFC walk-in centers.

Responsibilities include greeting patients, registering them, updating records, and handling payments with accuracy. The role emphasizes excellent customer service, attention to detail, and collaboration with clinic teams in