Patient Access & Billing Coordinator

Cape Fear Valley Health; Cape Fear (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Cape Fear Valley ENT in Fayetteville, NC seeks a patient-focused medical office assistant to manage scheduling, new patient intake, and billing workflows. You will accurately enter ICD-10 and CPT-4 codes, transcribe non-medical dictation, and support the billing and records team in daily tasks.

Requirements include a high school diploma and at least 1 year of clerical experience in a medical setting; strong English communication and organizational skills are essential.

Qualifications

• High school diploma or equivalent.
• 1 year of clerical experience required.
• 1 year of medical business office or significant public contact preferred.
• Proficiency in reading, writing and speaking English.
• Knowledge of ICD-10 and CPT-4 coding preferred.

Responsibilities

• Register patients and schedule appointments.
• Maintain patient information and medical records.
• Submit billing invoices daily to billing/collection.
• Handle cash receipts and end-of-day cash reports.
• Transcribe non-medical dictation and assist with clerical tasks.
• Answer phones and greet patients as receptionist.
• Assist in non-invasive procedures as needed.

Skills

English proficiency

Medical terminology

Communication skills

Planning & organization

Typing speed

Education

High school diploma

Tools

PC skills

Job description

Cape Fear Valley ENT in Fayetteville, NC seeks a patient-focused medical office assistant to manage scheduling, new patient intake, and billing workflows. You will accurately enter ICD-10 and CPT-4 codes, transcribe non-medical dictation, and support the billing and records team in daily tasks.

Requirements include a high school diploma and at least 1 year of clerical experience in a medical setting; strong English communication and organizational skills are essential.