Patient Access & Billing Coordinator

Indiana University Health System; Bedford (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Indiana University Health System in Bedford, IN, seeks a Scheduling Clerk to manage patient flow and scheduling at the Bedford Medical Office Building. The role involves collecting patient information, explaining charges, and entering data for accurate billing and demographics.

The position requires basic MS Office skills and a high school diploma, with healthcare experience preferred. Monday–Friday, 7:30am–4:00pm, on-site in Bedford.

Qualifications

• High School Diploma or GED required.
• Healthcare setting experience preferred.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Customer service

Communication

Phone etiquette

Education

High School Diploma/GED

Tools

MS Office

Job description

Indiana University Health System in Bedford, IN, seeks a Scheduling Clerk to manage patient flow and scheduling at the Bedford Medical Office Building. The role involves collecting patient information, explaining charges, and entering data for accurate billing and demographics.

The position requires basic MS Office skills and a high school diploma, with healthcare experience preferred. Monday–Friday, 7:30am–4:00pm, on-site in Bedford.