Patient Access Associate: Registration & Verification

Community Health Network; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

Community Health Network in Indianapolis is seeking an Associate Patient Access Representative (APAR) to be the first point of contact for visitors, handling patient registration, scheduling, and financial clearance.

You will verify insurance, check CMS standards, pre-register patients using EPIC, and ensure accurate patient demographics and billing information to support smooth visits.

Qualifications

• Experience in healthcare front-office or strong customer service background.
• Familiar with registrations in inpatient, outpatient, and emergency settings is a plus.
• Ability to collect and verify patient information with discretion and accuracy.

Responsibilities

• Handle patient registrations and scheduling at the point of contact.
• Assist with admissions, discharges, and transfers when applicable.
• Verify insurance and determine patient financial obligations and eligibility.
• Ensure completeness and accuracy of electronic health records and related documents.

Skills

Customer service

Front desk coordination

Education

High School Diploma or GED

Tools

EPIC software

Job description

Community Health Network in Indianapolis is seeking an Associate Patient Access Representative (APAR) to be the first point of contact for visitors, handling patient registration, scheduling, and financial clearance.

You will verify insurance, check CMS standards, pre-register patients using EPIC, and ensure accurate patient demographics and billing information to support smooth visits.