Patient Access & Registration Specialist

Community Health Network; Vertland (IN); On-site; USD 34,000 - 42,000; Full time

Job summary

Community Health Network in Indianapolis, IN is seeking an Associate Patient Access Representative (APAR) for Colon Rectal Care at Shadeland. You will be the first contact for visitors, handling patient registration, scheduling, and financial clearance.

Responsibilities include insurance verification, CMS compliance, accurate entry of demographics and insurance information, and coordinating Admissions/Discharges/Transfers to ensure smooth patient flow and timely payments.

Qualifications

• High School Diploma or GED (Required).
• 1+ years in a healthcare office setting and/or strong customer service background preferred.
• Proficient in all types of registrations (inpatient, outpatient, EMS).
• Completes Admissions, Discharges, and Transfers in a timely manner.
• Ability to monitor and perform patient hospital and ambulatory movements.
• Uses EPIC work queue to pre-register scheduled patients.
• Verifies medical necessity per CMS standards and communicates coverage eligibility.
• Accurately enters patient demographics, insurance, and financial information.
• Gathers and verifies confidential health and financial information to assure payment for services.
• Confirms completeness of the electronic health record (EHR) and makes necessary changes.

Responsibilities

• The APAR is the first contact for visitors, handling customer service, patient registration, and financial clearance.
• Includes check-ins, scheduling, payment collection, and compliance management.
• Ensure smooth workflows and adherence to guidelines for patient administrative and financial preparation.

Skills

Customer service

Education

High School Diploma or GED

Tools

EPIC

Job description

Community Health Network in Indianapolis, IN is seeking an Associate Patient Access Representative (APAR) for Colon Rectal Care at Shadeland. You will be the first contact for visitors, handling patient registration, scheduling, and financial clearance.

Responsibilities include insurance verification, CMS compliance, accurate entry of demographics and insurance information, and coordinating Admissions/Discharges/Transfers to ensure smooth patient flow and timely payments.