Patient Access Associate I — Registration & Scheduling

10700 Revenue Cycle Organization; United States; On-site; USD 21,000 - 36,000; Part time

Job summary

Intermountain Health is seeking a Patient Access Registrations Specialist I to support registration and scheduling for patients and visitors. The role emphasizes accurate data collection, insurance verification, and cash collection at the point of service.

The position is PRN, requiring flexibility to cover Monday through Sunday including holidays and weekends, at Intermountain Health locations. Candidates should have strong customer service skills and healthcare experience.

Qualifications

• High School diploma or equivalent is preferred.
• Proficiency with Microsoft Office, internet and email required.
• Experience with Epic preferred.
• Customer service experience in healthcare is required.
• Able to work in a fast-paced environment.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Obtain and verify patient demographic, financial, and insurance information.
• Register and schedule patients for appointments, tests, and procedures.
• Collect and process co-pays, deductibles, and balances due at the time of service.
• Provide patients with information on financial assistance and payment plans.
• Explain and obtain signatures on consent forms and disclosures.
• Document and update patient records in the electronic health system.
• Follow up on pending issues such as prior authorizations and referrals.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School diploma or equivalent

Epic experience

Tools

Epic

Job description

Intermountain Health is seeking a Patient Access Registrations Specialist I to support registration and scheduling for patients and visitors. The role emphasizes accurate data collection, insurance verification, and cash collection at the point of service.

The position is PRN, requiring flexibility to cover Monday through Sunday including holidays and weekends, at Intermountain Health locations. Candidates should have strong customer service skills and healthcare experience.