Patient Access Associate I: Registration & Insurance Verification

Page Mechanical Group, Inc.; Washington; On-site; USD 27,000 - 43,000; Full time

Benefits offered by this job

Work-life balance

Competitive benefits

403(b) retirement plan

Job summary

Howard University Hospital is hiring a Patient Access Associate I to deliver exceptional patient‑facing service and accurate registration processes. The role requires verifying demographics, financials, and insurance information across hospital systems.

Candidates should have a high school diploma or GED, with preferred associate degree and at least three years of patient access or related experience in a medical setting. Flexibility for weekend and holiday shifts is expected.

Qualifications

• High school diploma or GED required with relevant customer-facing experience.
• Preferred associate degree; healthcare or business focus is a plus.
• Strong customer service, communication, and problem-solving skills.

Responsibilities

• Provide exceptional service to patients, families, clinicians, and staff.
• Register patients and verify demographic, financial, and insurance data.
• Contact insurers and verify coverage and eligibility using systems.
• Process registration documents and maintain electronic records.
• Ensure HIPAA compliance and protect patient confidentiality.
• Assist with scheduling and coordinating department workflows.

Skills

Customer service

Communication

Typing

Attention to detail

Confidentiality

Education

High School Diploma or GED

Associate's degree preferred

Job description

Howard University Hospital is hiring a Patient Access Associate I to deliver exceptional patient‑facing service and accurate registration processes. The role requires verifying demographics, financials, and insurance information across hospital systems.

Candidates should have a high school diploma or GED, with preferred associate degree and at least three years of patient access or related experience in a medical setting. Flexibility for weekend and holiday shifts is expected.