Patient Access Associate I | Hybrid Front Desk & Billing

Connecticut Children's Medical Center; Hartford (CT); Hybrid; USD 35,000 - 45,000; Full time

Job summary

A pediatric health system in Hartford is looking for a Patient Access Associate I to manage administrative and financial support tasks. This hybrid role involves coordinating registration, verifying insurance, and providing excellent customer service to patients and families. Candidates should have a High School Diploma and 3-5 years of related experience, with a preference for those with healthcare experience. Work hours are Monday to Friday, from 8:00am to 4:30pm.

Qualifications

• 3-5 years of directly related customer service experience required.
• Education required: High School Diploma, GED, or equivalent.
• Healthcare experience preferred.

Responsibilities

• Coordinates a variety of administrative, registration and financial support duties.
• Provides general receptionist and secretarial support.
• Collects and verifies insurance and demographic data.

Skills

Customer service experience

Strong communication skills

MS Word knowledge

MS Excel knowledge

Education

High School Diploma or GED

Associate's degree preferred

Tools

ADT systems

Insurance Verification systems (EPIC)

Job description

A pediatric health system in Hartford is looking for a Patient Access Associate I to manage administrative and financial support tasks. This hybrid role involves coordinating registration, verifying insurance, and providing excellent customer service to patients and families. Candidates should have a High School Diploma and 3-5 years of related experience, with a preference for those with healthcare experience. Work hours are Monday to Friday, from 8:00am to 4:30pm.