Patient Access Specialist – Evening Shift

Connecticut Children's; Hartford (CT); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading children's health system in Hartford, CT is seeking a Patient Access Associate I to perform administrative and financial support duties. The candidate will coordinate patient registration, verify insurance information, and assist families with their needs. Required qualifications include a High School Diploma and 3-5 years of customer service experience. This position operates on-site in a team environment and supports the mission of transforming children's health.

Qualifications

• 3-5 years of directly related customer service experience required.
• Healthcare experience preferred.

Responsibilities

• Coordinate and perform administrative and financial support duties.
• Respond to patient and family needs with discretion and empathy.
• Verify insurance plans and document patient interactions.

Skills

Excellent telephone and communication skills

Working knowledge of MS Word and Excel

Knowledge of Managed Care processes

HIPAA compliance knowledge

Education

High School Diploma or GED

Associate's degree preferred

Tools

ADT systems and Insurance Verification systems (EPIC preferred)

Job description

A leading children's health system in Hartford, CT is seeking a Patient Access Associate I to perform administrative and financial support duties. The candidate will coordinate patient registration, verify insurance information, and assist families with their needs. Required qualifications include a High School Diploma and 3-5 years of customer service experience. This position operates on-site in a team environment and supports the mission of transforming children's health.