Patient Access Associate - Hospital Registration

MaineHealth; Portland (ME); Sur place; USD 27 000 - 33 000; Temps partiel

Résumé du poste

MaineHealth is seeking a Patient Access Associate I at Maine Medical Center in Portland, ME. This non-clinical role is the first point of contact for patients and visitors, with registration duties across the Central Registration & Admitting team.

Schedule includes Tue, Wed, and alternating Thursdays, part-time hours.

Qualifications

• High school diploma or GED preferred.
• Experience in healthcare or customer service is preferred.
• Computer and data entry experience with Microsoft Word, e-mail, and internet communication.

Responsabilités

• Be the first point of contact for patients and visitors arriving at the hospital.
• Identify and register patients accurately.
• Provide customer service support for visitors and families.
• Work in a high-volume, schedule-dependent environment.

Connaissances

Customer service

Data entry

Computer literacy

Communication

Formation

High school diploma or GED

Outils

Microsoft Word

Email

Internet usage

Description du poste

Patient Access Associate - Hospital Registration

Location: Portland, ME
Facility: Maine Medical Center
Schedule: Part Time
Job Category: Clerical/Administrative Support
Req #: 99807
Date Posted: Nov 4, 2026

Maine Medical Center
Schedule: Tuesday, Wednesday & every other Thursday 830am-5pm
Clerical/Administrative Support
Req #: 99807

The Patient Access Associate I is the first level of a three-level career ladder within Central Registration & Admitting. The Patient Access Associate serves as the first point of contact for patients and visitors arriving at the hospital. While this is a non-clinical role, the Associate works closely with clinical care teams and at times will complete Access functions at the bedside or within the clinical care environment. The associate is responsible for accurately identifying and registering patients and will provide customer service support for visitors and families. Central Registration & Admitting team members admit, check in and register patients of all ages and backgrounds and are exposed to varying levels of acuity, disease and sensitive patient and visitor situations. Work is performed in a high volume, schedule dependent environment.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Related experience in healthcare or customer service is preferred.
• Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
• Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.

The pay range for this position is $19.87 to $23.75 per hour.

Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [e-mail].

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.