Patient Access Associate - Hospital Registration

MaineHealth; Brunswick (ME); On-site; USD 37,000 - 48,000; Part time

Benefits offered by this job

Flexible work policy

Student loan assistance

Training and education

Well-being resources

Paid parental leave

Job summary

Mid Coast Hospital in Maine is seeking a Patient Access Associate I to be the first point of contact for patients and visitors. This non-clinical role supports clinical teams and may perform bedside or registration tasks, ensuring accurate patient identification and registration in a high-volume environment.

This per diem position offers a flexible, as-needed schedule with 3-4 shifts per month, possible first, second, or third shifts, and no guaranteed hours.

Qualifications

• High school diploma or GED preferred.
• Experience in healthcare or customer service is preferred.
• Computer and data entry experience required with MS Word, e-mail, and internet.
• Ability to work accurately with electronic systems.

Responsibilities

• First point of contact for patients and visitors.
• Identify and register patients accurately.
• Assist with admission, check-in, and registration tasks.
• Support clinical teams as needed in the care environment.

Skills

Data entry

Word/Email/Internet

Electronic systems

Customer service

Healthcare experience

Education

High school diploma or GED

Tools

Microsoft Word

Email client

Internet browser

Job description

Description

Mid Coast Hospital

On-site
Clerical/Administrative Support
Req #: 79870

Summary

The Patient Access Associate I is the first level of a three-level career ladder within Central Registration & Admitting. The Patient Access Associate serves as the first point of contact for patients and visitors arriving at the hospital. While this is a non-clinical role, the Associate works closely with clinical care teams and at times will complete Access functions at the bedside or within the clinical care environment. The associate is responsible for accurately identifying and registering patients and will provide customer service support for visitors and families. Central Registration & Admitting team members admit, check in and register patients of all ages and backgrounds and are exposed to varying levels of acuity, disease and sensitive patient and visitor situations. Work is performed in a high volume, schedule dependent environment.

Per diem - flexible and varied schedule. Availability for 3-4 shifts per month required. Shift days and times vary and may include first, second, or third shift. Ideal for candidates seeking a flexible, as-needed schedule with no guaranteed hours

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Related experience in healthcare or customer service is preferred.
4. Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
5. Additional Skills/Requirements Preferred: N/A

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [e-mail].

Additional Information

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

If you have questions about this role, please contact [e-mail]