Patient Access Associate - Hospital Registration

MaineHealth; Conway (NH); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Collaborative culture

Supportive leadership

Focus on patient experience

Training & growth

Shift differentials

Job summary

MaineHealth in North Conway, NH seeks a friendly Patient Access Representative (On-Site) to be the first contact for patients and families in the Emergency Department. In this entry-level role you’ll handle registration, insurance verification, admissions, and follow-up to support the patient journey.

You’ll join a close-knit team with training and growth opportunities, shift differentials, and a focus on patient experience.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Related healthcare or customer service experience preferred.
• Computer and data entry skills using Word, email and internet tools, with electronic systems proficiency.

Responsibilities

• Register patients and families and verify demographics and insurance.
• Assist admissions and coordinate follow-up to support patient journeys.
• Serve as the first contact and ensure a positive patient experience.

Skills

Data entry

MS Word

Email

Internet communication

Electronic systems

Education

High school diploma or GED

Tools

Microsoft Word

Job description

Patient Access Rep (On-Site | North Conway, NH)

Req#: 94647

Join a close-knit, team-oriented Emergency Department in the heart of the White Mountains at Memorial Hospital in North Conway, NH.

In this entry-level role, you’ll work side-by-side with clinical teams as the first point of contact for patients and families. You’ll support the patient journey through registration, insurance verification, admissions, and follow-up—helping create a positive experience during critical moments.

• Collaborative, supportive team culture
• Leadership that listens and cares
• Strong focus on patient experience
• Training and growth opportunities
• Shift differentials available

Fast-paced, meaningful work where your compassion, communication, and teamwork make a real impact every day. Perfect for college students or anyone looking to get their foot in the door in healthcare.

Required Minimum Knowledge, Skills, And Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Related experience in healthcare or customer service is preferred.
• Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
• Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $19.87to $23.75 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [e-mail]

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [e-mail].

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.