Patient Access Associate — Front Desk Care Champion

Boulder Medical Center Private Corp; Boulder (CO); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Company-paid life insurance

401(k)

PTO and 6 paid holidays

Job summary

Boulder Medical Center in Boulder, CO is hiring a Medical Receptionist (Full-time) at the Broadway location. You will greet patients, answer phones, schedule appointments, and support clinical teams to ensure a smooth patient experience.

The role requires strong customer service, communication, and computer skills. A high school diploma is required, with an Associates degree preferred. Spanish is a plus. Day shifts, full benefits, and on-site work at the Broadway clinic are offered.

Qualifications

• High school diploma or equivalent required.
• Associates degree or some college coursework in Business or Healthcare Administration preferred.
• Experience in customer service/administration in a healthcare setting is valued.
• Bi-lingual ability (Spanish) is a plus.

Responsibilities

• Answer phones promptly and assess patient needs to determine appointment type.
• Summarize appointment details before ending calls.
• Manage phone features (transfers, hold, after-hours message system).
• Record patient demographics accurately with correct spelling/punctuation.
• Schedule/reschedule/cancel appointments per provider preferences.
• Input patient information in the Electronic Medical Records system.

Skills

Customer service

Phone etiquette

Attention to detail

Communication skills

Data entry

English grammar/spelling

HIPAA knowledge (preferred)

Education

High school diploma or equivalent

Associates degree or some college coursework in Business or Healthcare Administration (preferred)

Tools

Electronic Medical Records system

Job description

Boulder Medical Center in Boulder, CO is hiring a Medical Receptionist (Full-time) at the Broadway location. You will greet patients, answer phones, schedule appointments, and support clinical teams to ensure a smooth patient experience.

The role requires strong customer service, communication, and computer skills. A high school diploma is required, with an Associates degree preferred. Spanish is a plus. Day shifts, full benefits, and on-site work at the Broadway clinic are offered.