Medical Receptionist & Patient Access Specialist

Boulder Medical Center; Boulder (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

PTO & holidays

Day shift

Job summary

Boulder Medical Center (BMC) seeks a friendly, organized Medical Receptionist to join our Patient Access team at the Broadway clinic in Boulder, CO. You’ll be the first point of contact, handling calls, scheduling, and patient intake with a focus on a positive patient experience.

We offer structured onboarding, full-time hours (40/week), Monday–Friday, and a collaborative environment across specialties. Experience in healthcare is helpful, bilingual Spanish is a plus.

Qualifications

• Must exercise good judgment, professionalism and discretion.
• Ability to work under pressure and maintain phone etiquette with tact and diplomacy.
• Excellent customer service and communication skills.
• Strong grammar and spelling; proficient in English.
• Knowledge of medical terminology and HIPAA preferred.
• Neat, well-groomed appearance and courteous manner.

Responsibilities

• Answers the telephone promptly, evaluating patient needs to determine appointment type.
• Summarizes appointment details prior to ending the phone call.
• Manages all phone functionalities such as transfers and messages.
• Accurately records patient name, numbers and demographic information.
• Schedules / reschedules / cancels appointments according to provider preferences.
• Navigates the EMR system and inputs relevant information for patient visits.

Skills

Customer service

Phone etiquette

Communication skills

Data entry

Computer skills

HIPAA knowledge

English grammar

Education

High school diploma

Associates degree preferred

Job description

Boulder Medical Center (BMC) seeks a friendly, organized Medical Receptionist to join our Patient Access team at the Broadway clinic in Boulder, CO. You’ll be the first point of contact, handling calls, scheduling, and patient intake with a focus on a positive patient experience.

We offer structured onboarding, full-time hours (40/week), Monday–Friday, and a collaborative environment across specialties. Experience in healthcare is helpful, bilingual Spanish is a plus.