Bilingual Patient Access Concierge (Front Desk)

LCMC Health; Harvey (LA); On-site; USD 35,000 - 50,000; Full time

Job summary

LCMC Health is seeking a Patient Access Associate to greet patients, schedule visits, handle check-ins, and ensure accuracy of patient information. You will work closely with providers and clinic staff to keep the day running smoothly in a fast-paced outpatient setting.

You will also explain financial responsibilities, collect payments when appropriate, and help patients feel informed and cared for through compassionate service.

Qualifications

• High School Diploma or GED or equivalent, or 2 years of work experience.
• Bilingual in English and Spanish preferred to communicate with Spanish-speaking patients
• Ability to schedule, register, verify demographics, and explain financial responsibilities

Responsibilities

• Greet patients in person and by phone
• Schedule and check in patients for clinic visits
• Register patients and verify insurance and demographics
• Scan documents and verify coverage
• Explain financial responsibility and collect payments when appropriate

Skills

customer service

communication

empathy

attention to detail

bilingual english/spanish

Education

High school diploma or GED

Job description

LCMC Health is seeking a Patient Access Associate to greet patients, schedule visits, handle check-ins, and ensure accuracy of patient information. You will work closely with providers and clinic staff to keep the day running smoothly in a fast-paced outpatient setting.

You will also explain financial responsibilities, collect payments when appropriate, and help patients feel informed and cared for through compassionate service.