Patient Access Apprentice

Yale New Haven Health Services Corp.; Waterford, Northern (CT, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Yale New Haven Health Services Corp. is seeking a Registrar to register inpatient and outpatient patients, perform clerical duties for pre-admission testing, and assist with admissions and occupancy control.

The role emphasizes accurate data collection, patient interaction, and collaboration across departments. The ideal candidate will have a high school diploma, strong keyboarding and computer skills, and excellent customer service abilities, with the capacity to manage multiple tasks and

Qualifications

• High school diploma or equivalent.
• Good keyboarding, computer skills and medical terminology.
• Excellent customer service and basic math skills.
• Able to learn quickly and handle multiple tasks calmly and accurately.

Responsibilities

• Conducts interviews with patients in person or by phone.
• Obtains accurate demographic and financial information.
• Collects co-pays.
• Performs ICD(X) coding.
• Performs medical necessity screening and communicates with physicians office to obtain correct diagnosis.
• Prepares all related forms, patient card and ID bracelet.
• Receives and disseminates information from other departments, physicians, and patients.
• Prepares documentation for each patient visit based on type of visit.
• Meets performance expectations for customer service, teamwork, and resource utilization.
• Performs other duties as assigned to ensure smooth operation of the department/unit.

Skills

Keyboarding

Computer experience

Customer service

Medical terminology

Multitasking

Education

High school diploma

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The Registrar Provides Access To Healthcare By Performing The Following Services In A Professional, Compassionate, And Cost-Effective Manner: Registration Of Inpatient And Outpatient Patients; Clerical Processing For Pre-Admission Testing, Admitting Of Patients; On-Site Registration For Emergency And Outpatient Services, Occupancy Control, And Quality Improvement.

EEO/AA/Disability/Veteran

Responsibilities

• 1.Conducts Interviews With Patients In Person Or By Phone.
• 2.Obtains Accurate Demographic And Financial Information.
• 3.Collects Co-Pays.
• 4.Performs Icd(X) Coding.
• 5.Performs Medical Necessity Screening And Communicates With Physician?S Office To Obtain Correct Diagnosis.
• 6.Prepares All Related Forms, Patient Card And Id Bracelet.
• 7.Receives And Disseminates Information From Other Departments, Physicians, And Patients.
• 8.Prepares Appropriate And Necessary Documentation For Each Patient Visit Based On Type Of Visit.
• 9.Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review.
• 10.Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit.

Qualifications

EDUCATION

High School Diploma Or Equivalent

EXPERIENCE

Good Keyboarding Skills, Computer Experience, Customer Service And Medical Terminology Required. Excellent Customer Service Skill And Ability To Perform Basic Math Logic.

LICENSURE

Not Applicable

SPECIAL SKILLS

Must Demonstrate The Ability To Learn Quickly And Handle Multiple Tasks While Remaining Calm And Focused. Must Be Detail Oriented. Must Be Able To Follow Oral And Written Instructions. Must Be Able To Maintain Accurate Records. Must Be Able To Listen, Communicate Effectively, And Work Closely With Others In A Team Setting.