Registrar

Yale New Haven Health; New London (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Yale New Haven Health seeks a Registrar to register patients for inpatient and outpatient services, perform clerical tasks for pre-admission testing, and manage on-site registration for emergencies and outpatient care. The role emphasizes accuracy, patient-centered service, and teamwork in a fast-paced hospital setting.

The candidate will handle demographics, financial info, and documentation while ensuring smooth operation and quality improvement in patient registration processes.

Qualifications

• High school diploma or equivalent is required.
• Good keyboarding skills, computer experience, customer service and medical terminology are required.
• Must demonstrate the ability to learn quickly and handle multiple tasks while remaining calm and focused.
• Must be detail oriented, able to follow oral and written instructions, maintain accurate records, and listen and communicate effectively.
• Must work well with others in a team setting.

Responsibilities

• Interviews patients in person or by phone.
• Obtains accurate demographic and financial information.
• Collects co-pays.
• Performs ICDX coding.
• Performs medical necessity screening and communicates with physician office to obtain correct diagnosis.
• Prepares all related forms, patient card and ID bracelet.
• Receives and disseminates information from other departments, physicians, and patients.
• Prepares documentation for each patient visit based on type of visit.
• Meets performance expectations for customer service, teamwork, resource utilization, and development.
• Performs other duties as assigned to ensure smooth operation of the department/unit.

Skills

Quick learner

Multitasking

Detail oriented

Record keeping

Communication

Teamwork

Education

High School Diploma or Equivalent

Tools

Keyboarding

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The Registrar Provides Access To Healthcare By Performing The Following Services In A Professional, Compassionate, And Cost-Effective Manner: Registration Of Inpatient And Outpatient Patients; Clerical Processing For Pre-Admission Testing, Admitting Of Patients; On-Site Registration For Emergency And Outpatient Services, Occupancy Control, And Quality Improvement.

EEO/AA/Disability/Veteran

Responsibilities

• Conducts Interviews With Patients In Person Or By Phone.


• Obtains Accurate Demographic And Financial Information.


• Collects Co-Pays.


• Performs Icd(X) Coding.


• Performs Medical Necessity Screening And Communicates With Physician?S Office To Obtain Correct Diagnosis.


• Prepares All Related Forms, Patient Card And Id Bracelet.


• Receives And Disseminates Information From Other Departments, Physicians, And Patients.


• Prepares Appropriate And Necessary Documentation For Each Patient Visit Based On Type Of Visit.


• Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review.


• Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit.

Qualifications

EDUCATION

High School Diploma Or Equivalent

Experience

Good Keyboarding Skills, Computer Experience, Customer Service And Medical Terminology Required. Excellent Customer Service Skill And Ability To Perform Basic Math Logic.

License

Not Applicable

Special Skills

Must Demonstrate The Ability To Learn Quickly And Handle Multiple Tasks While Remaining Calm And Focused. Must Be Detail Oriented. Must Be Able To Follow Oral And Written Instructions. Must Be Able To Maintain Accurate Records. Must Be Able To Listen, Communicate Effectively, And Work Closely With Others In A Team Setting.

YNHHS Requisition ID 190713