Patient Access Apprentice

Yale New Haven Health; Waterford (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

Yale New Haven Health is looking for a Registrar to provide access to healthcare through effective patient registration services. Key responsibilities include conducting patient interviews, collecting demographic information, and preparing registration documentation. Candidates must have a High School Diploma or equivalent and possess excellent customer service and keyboarding skills. This role requires attention to detail and the ability to work in a fast-paced environment. Located in Waterford, Connecticut, this position offers an opportunity to contribute to compassionate care.

Qualifications

• Good keyboarding skills and computer experience are required.
• Excellent customer service skills and the ability to perform basic math logic.

Responsibilities

• Conduct interviews with patients in person or by phone.
• Obtain accurate demographic and financial information.
• Collect co-pays.
• Perform ICD(X) coding.
• Prepare all related forms, patient card, and ID bracelet.
• Meet performance expectations for customer service and teamwork.

Skills

Keyboarding skills

Customer service

Medical terminology

Education

High School Diploma or Equivalent

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The Registrar Provides Access To Healthcare By Performing The Following Services In A Professional, Compassionate, And Cost-Effective Manner: Registration Of Inpatient And Outpatient Patients; Clerical Processing For Pre-Admission Testing, Admitting Of Patients; On-Site Registration For Emergency And Outpatient Services, Occupancy Control, And Quality Improvement.

EEO/AA/Disability/Veteran

Responsibilities

• 1. Conducts Interviews With Patients In Person Or By Phone.
• 2. Obtains Accurate Demographic And Financial Information.
• 3. Collects Co-Pays.
• 4. Performs Icd(X) Coding.
• 5. Performs Medical Necessity Screening And Communicates With Physician's Office To Obtain Correct Diagnosis.
• 6. Prepares All Related Forms, Patient Card And Id Bracelet.
• 7. Receives And Disseminates Information From Other Departments, Physicians, And Patients.
• 8. Prepares Appropriate And Necessary Documentation For Each Patient Visit Based On Type Of Visit.
• 9. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review.
• 10. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit.

Education

High School Diploma Or Equivalent

Experience

Good Keyboarding Skills, Computer Experience, Customer Service And Medical Terminology Required. Excellent Customer Service Skill And Ability To Perform Basic Math Logic.

Licensure

Not Applicable

Special Skills

Must Demonstrate The Ability To Learn Quickly And Handle Multiple Tasks While Remaining Calm And Focused. Must Be Detail Oriented. Must Be Able To Follow Oral And Written Instructions. Must Be Able To Maintain Accurate Records. Must Be Able To Listen, Communicate Effectively, And Work Closely With Others In A Team Setting.

YNHHS Requisition ID 180930